[Ebook] Managing Quality
Author
bobeid
Date
2012-01-17 19:21
Views
2707
Managing Quality
- Fast track route to mastering quality management.
- Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps needed to develop a practical, performance enhancing quality management process.
- Examples and lessons from some of the world’s most successful businesses, including Toyota, Solectron Technology, Sun Microsystems, Sundaram-Clayton, and Prudential Assurance Company, and ideas from the smartest thinkers, including W. Edwards Deming, Philip Crosby, Genichi Taguchi, Shigeo Shingo, and Dr. A.V. Feigenbaum.
- Includes a glossary of key concepts and a comprehensive resources guide.
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Excellent Thank you.